All our orders are sent via Australia Post. We charge $11 flat rate for all orders sent using Standard service. Express Post is calculated at checkout.
You will receive a tracking number once your order has been packed. Please check the tracking details if your parcel hasn't arrived - it may be awaiting collection at your Post Office if the postie felt it wasn't safe to leave it.
Please note that we do occasionally use recycled cardboard to provide extra protection to treats. Sometimes your order may be packed in a recycled box. We do use a lot of packaging to try to ensure that your treats reach you in great condition - by using recycled cardboard where we can, we reduce the amount of waste which we generate.
Our plastic pouches and bubblewrap can be recycled in RedCycle bins at Coles & Woolworths. Our packing peanuts are made using cornstarch and are biodegradable, and also dissolve in water.