Litttle to no information on sizing, was under the impression that with price and display i would get the basket with the hamper, the hoof was hollowed out, all the treats much smaller than pictured. Missleading on advertising. Wish companies that are australian owned would be more transparent considering the price of goods these days. Was expecting to pamper my two dogs for christmas! And was very dissapointed to say the least!!!
We’re really sorry to hear you were disappointed, especially at Christmas — that’s never what we want for our customers or their dogs.
Just to clarify for anyone reading along: the basket shown in the images is a styling prop only, which is noted in the product description. Our cow hooves are sold as shown and are not described as being stuffed. All items included in the pack are listed in the description, and as natural treats, sizes and shapes can vary.
As one of our best-selling items, the pack is designed to offer good value, with the combined price lower than purchasing each item individually. That said, we understand expectations can differ, and we appreciate your feedback.
Good looking product but as dogs do - it was immediately buried so I can’t update on anything else.
My dog absolutely loves these biscuits, after having health issues, and having a very sensitive stomach these biscuits are my dogs favourite treat. She loves all the favours particularly the cheese and carrot and sweet potato. Biscuits are always so fresh and so reassuring to know they are made with all natural ingredients. Thank you Bonza dog for making the best dog biscuits ever.
Litttle to no information on sizing, was under the impression that with price and display i would get the basket with the hamper, the hoof was hollowed out, all the treats much smaller than pictured. Missleading on advertising. Wish companies that are australian owned would be more transparent considering the price of goods these days. Was expecting to pamper my two dogs for christmas! And was very dissapointed to say the least!!!
We’re really sorry to hear you were disappointed, especially at Christmas — that’s never what we want for our customers or their dogs.
Just to clarify for anyone reading along: the basket shown in the images is a styling prop only, which is noted in the product description. Our cow hooves are sold as shown and are not described as being stuffed. All items included in the pack are listed in the description, and as natural treats, sizes and shapes can vary.
As one of our best-selling items, the pack is designed to offer good value, with the combined price lower than purchasing each item individually. That said, we understand expectations can differ, and we appreciate your feedback.
Good looking product but as dogs do - it was immediately buried so I can’t update on anything else.
My dog absolutely loves these biscuits, after having health issues, and having a very sensitive stomach these biscuits are my dogs favourite treat. She loves all the favours particularly the cheese and carrot and sweet potato. Biscuits are always so fresh and so reassuring to know they are made with all natural ingredients. Thank you Bonza dog for making the best dog biscuits ever.